Almost 2,100 Kronites have descended on the Aria Resort, Las Vegas this week. #KronosWorks12 opened its doors on Sunday with a fabulous, funny keynote speech from Billy Beane and an inspirational opening presentation by CEO Aaron Ain.
My contribution earlier this week was to Chair the panel session: ‘The What, How and Why of Deploying WFM across the Globe’. On the panel I was joined by some esteemed Kronos customers who between them had a vast amount of experience and insight into large-scale and global implementations. The panel comprised: Adrian Peace of the Co-op, Paul Turner of Caterpillar Europe, Tanya Brown of Nestle Globe and Helen Delight of Pick N Pay South Africa.
There was lots of lively discussion and some common themes emerged around the need for good communication, change management and the need to understand and respect different cultures both outside and even, sometimes, within the organisation.
The panel all agreed the benefits of implementing a workforce management system across the organisation are huge. And the main areas of improvement gained from implementing a Kronos solution highlighted during the discussion were process improvements, lower costs, higher revenue and customer satisfaction, high compliance and central visibility.
Kronos and our customers were very excited at the launch at #KronosWorks12 of Workforce Tablet™, a tablet app that delivers real-time, location-specific workforce information to frontline managers so they can #manageinthemoment and even more with the release of Workforce Task Management™, which cements our ability to deliver the market’s most complete retail and hospitality workforce management solution available.
Other key highlights at this year’s event are Workforce Analytics and how it captures the essence of BIG Data, Kronos’ comprehensive and ever more popular offerings in the Cloud, and the many InTouch® apps being developed by Kronos and our partners. So proud to be working for a company that delivers ‘workforce innovation that works’!