Flexible Scheduling = Employee Engagement plus Competitive Advantage

Happy EmployeesIn my last blog I mentioned that flexible scheduling of your staff improves employee engagement.  Recently I read a blog post from The Source at the Wall Street Journal which discusses the drivers for personal productivity based on the results of an annual international survey carried out by iOpener Institute for People and Performance. The findings consistently demonstrate that productivity is closely linked to employee engagement and reveals that happy employees are:

  • Twice as productive
  • Stay 5 times longer in their jobs
  • Are 6 times more energised
  • Take 10 times less sick leave

One of the most interesting statistics was (and it also shows how key it is for employers to engage their employees and keep them ‘happy’) that; when asked how “on task” or engaged with their work an employee was – values ranged from 78% for those who are most on task, to 41% for the least.

78% is equates to four working days a week while 41% is just two working days a week. This represents a huge productivity cost to an organisation. Mathematically that means that an organisation is losing about 100 days of work a year for every “unhappy” or “disengaged” employee. This should keep executives and CEOs awake at night.

So where is the link between flexible scheduling and employee engagement? It is one of the simplest ways in which an organisation can offer employees the opportunity to maintain a work-life balance and remain productive. And the more complex scheduling requirements are, the more crucial it is to have an automated solution to support managers and employees. An automated scheduling solution ensures staffing is aligned with business demand, allows for employee self-service such as shift-swapping, flexible working such as annualised hours and even employee preferences.  More importantly it demonstrates to staff that the organisation cares about making the business a success.

We’ve all been in a big retail store that is devoid of customers but has many members of staff standing around waiting for something to do. We have all seen the complete opposite perhaps in a bank or Post Office at lunch time where only two desks are open and the queue is out the door. Nothing is more soul-destroying for employees than not enough work to do, or too much work to do. And it’s not just retailers; I have seen this happen across the business world. Isn’t it about time to introduce flexible schedules, aligned with business demand that accommodate employees work life balance?

Employees who feel valued, see a sensible business approach and have more control of their activity at work will be happier, more productive and bring significant competitive advantage. A win-win situation for employee and employer.


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