Retailers at the NRF Show are learning how ‘Managing in the Moment’ can deliver the best shopping experience for their customers

NRF - Kronos for Retail BannerThe 102nd National Retail Federation Annual is coming to a close today in New York – it has been attended by thousands of retailers from all over the globe and many of my colleagues from Kronos have been there to show them how our exciting and powerful workforce management tools Workforce Tablet™ and Workforce Analytics transform labour and sales data into meaningful information for managers on the move.

We have also been introducing visitors to our release of Task Management, developed in conjunction with our retail customers. These solutions completely change the way retailers manage their workforce providing the most complete Retail Workforce Management solution available.

To achieve real competitive advantage and brand loyalty, retailers must provide customers with the best possible shopping experience.

Our Workforce Tablet™ solution, operating on the widely adopted iPad®, provides managers with real-time data out in the store, enabling them to truly “Manage in the Moment”. With intuitive views of employee skills, availability, absence and holiday requests for instance, managers can make decisions in time to effect the performance of the business without leaving the sales floor.

Used in conjunction with Workforce Analytics managers have access to configurable views that highlight key performance indicators such as coverage, service level, sales, labour cost and productivity in an easy to understand dashboard, so they can focus on what really matters to ensure timely adjustments are made at department, store or regional level driving real competitive advantage, customer satisfaction and employee engagement.

Kronos Stand 2 at NRF 2013Kronos is the first to build a task management solution on an existing, proven workforce management platform and our Workforce Task Management tool simplifies store execution by providing managers with a streamlined approach to create, approve, execute, and verify tasks. This will help drive productivity by streamlining communication between corporate and stores. It also increases sales and customer satisfaction by ensuring that tasks are completed on time and consistently across locations.

Our retail experts at the show include Andrew Busby and you can follow his tweets on Twitter @andrewbusby about #nrf13 and follow the show at @RetailBigShow.

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