Sorry I have not blogged sooner, last week was a very busy time and our annual customer event was even more successful than ever with greater numbers of attendees and some really great speakers. We were delighted to welcome Kronos customers from across the UK and Western Europe. Aron Ain, our CEO kicked proceedings off with an insightful presentation about the future of workforce management. In his presentation he mentioned that Kronos will be investing $100 mill into R&D this year to ensure that our solutions continue to meet the growing demands of our customers; intuitive, easy to use solutions, delivered on mobile technologies, guiding management decisions and providing real insight into the business with Workforce Analytics – this speaks volumes about how important it is to continue to provide our customers with real competitive advantage. Aron went on to talk about how Kronos can help customers focus on what they do best by letting us run their Kronos solution in the Kronos Cloud.
Mollie Lombardi of Aberdeen Group gave a research analysts perspective on the impact that Big Data is having on organisations globally whilst Charlie DeWitt described how we eliminated the 10 Sins of Enterprise Software development over the last few releases, how we engage with customer advisory boards to ensure our solutions meet with the current and future needs of our customers and confirmed we are still searching for the book that describes all of the employment rules and practice around the world 😉 The key focus was on how we can provide solutions that truly help organisations achieve operational excellence and the “gold” at the end of the Big Data and Analytics trail.
Following those fascinating sessions I was delighted to be hosting the main discussion panel. Where valued customers like Duncan Rouse of Hall and Woodhouse, Jay Brereton of The Co-operative Group, Mark Wales of Ralph Lauren, Alan Murphy of Hozelock and Richard Baxter of Aramark bravely took to the stage, together with Mollie who spoke earlier. They gave us their reaction to the main themes of the day. All had valued input on how the changing demographics of their business and the demands of their employees could be better accommodated by workforce analytics, mobile workforce management and the Cloud. On each topic they even took questions live from the audience.
In the afternoon we held industry specific breakout sessions that allowed our customers to share their challenges and show their peers how they are using their Kronos solution to manage their workforce more efficiently and the impacts it has on their organisation – whether it is by reducing absence, improving scheduling efficiencies or reducing labour costs. Analysts, partners and sector experts also contributed their knowledge and views to the sessions.
All in all it was a fantastic day and we are already looking at ways that we can take the feedback and lessons that we have learned to make next year’s event even better. Here is a link to Mollie Lombardi of Aberdeen Group and Charles DeWitt, Kronos VP of Enterprise and Product Marketing’s presentations that will give you taste of the themes for the day and if you wish to know more please don’t hesitate to get in touch.