Cutting Edge Workforce Management Must Be Social, Mobile and Available in the Cloud

Simon MacphersonPlease accept my apologies for the quiet week last week but I had had a busy time attending our exciting annual KronosWorks event where Kronos customers from all geographies and industries (Retail, Manufacturing, Logistics, Healthcare and Services) come to exchange views and discover what’s new at the leading edge of workforce management. I got to meet up with friends, old and new, and it never ceases to amaze me how many of our international customers make it to the US. So today, I would like to share with you some key highlights.

In CEO Aron Ain’s keynote speech he talked passionately about how managing your workforce should be easier, how employees need to be interconnected, how to make technology simpler and more efficient and the way that Workforce Technology in the Cloud has become the fastest growing part of the business. And, most importantly, how we are committed to delivering workforce management innovation that works to ensure our customers continue to enjoy higher productivity, lower costs and competitive advantage.

Exciting new product enhancements were launched which got everyone talking. These were based on our key principles of delivering products with an intuitive interface that consumer products have led us to expect; making the relevant tools available on the mobile platforms we, as consumers, are so used to and continuing to provide guidance to our users to optimise the use of labour in their organisations.  Things such as data analytics enhancements that give organisations access to visualisation and exploration tools that make managing big labour data much easier. The fantastic new social networking platform  that allows organisations to use the power of social collaboration to help their business perform better. And workforce management technology  that makes it easier for employees to embrace more flexible working which can improve an organisation’s productivity, efficiency and agility including the sleek Intouch®  time clock which now incorporates new biometric technology and enhanced wifi capabilities for faster employee deployment.

Now, whilst I and our Kronos customers may well be very excited about the new innovative products at the show. I can’t forget that these developments have been driven by our customers and their need to manage their employees more efficiently and effectively. Businesses today have to be more agile to remain competitive. They have to retain their best employees and keep their workforce engaged and productive. They have to manage their people more effectively in order to control costs – things like reducing the cost of absence; reducing payroll errors or scheduling employers more effectively to improve productivity and reduce overtime helps organisations improve their bottom line. Organisations must make their people front and centre of their business and are missing an important opportunity to achieve their business objectives if they don’t.

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