For many people this is the final day of work till the New Year. Others like care workers, policemen and hospital workers will be working over the whole of the festive period. Working unsociable hours can be crucial in order to boost many people’s income and they welcome the extra money in their pay packet. For some employees, however, working unsociable hours and missing out on time with their family can lead to serious issues with their engagement and productivity. Often there is no easy solution to this thorny problem and bosses have no choice but to schedule employees to work and for many employees it is part of their contract of employment.
Of course it isn’t only during the holiday season that employers find it difficult to balance employee wishes and business goals, any periods when customer demand increases can cause issues with staff scheduling. However, there are steps businesses can take to ensure that they minimise employee disengagement and gain tighter control of overtime costs
Managers can minimise the impact on employees and their bottom line if they are able to track and schedule their employees fairly and accurately. Controlling overtime payments and absence by scheduling those people who have spare hours available and are happy to work is a lot easier if they have the processes and technology to automatically manage employees. Making self-service shift preferences available and keeping an eye on absence levels can help managers monitor employee engagement and make informed decisions around scheduling.
You can find out more about employee engagement and how important it is to your business take a look at this white paper ‘Employee Engagement As A Competitive Differentiator’