Is Technophobia Preventing Your Business From Reaching Its Full Potential?

technophobiaDefinition of Technophobia from Wikipedia: ‘Technophobia is the fear or dislike of advanced technology or complex devices, especially computers. Although there are numerous interpretations of technophobia, they seem to become more complex as technology continues to evolve. The term is generally used in the sense of an irrational fear, but others contend fears are justified.’

Now, some of you will be sitting and nodding in agreement – ‘Yes, technology is a mystery to me and I don’t need it anyway! Whilst others are probably thinking ‘What on earth is the problem? Technology is fantastic! Where would we be without it? Bring it on!’  But, generally, people tend to sit somewhere between these two extremes… ‘I will use it at work because I have to or, I love it, can’t get enough of it, what is the next gadget I can get’

At work technology is commonplace – it could be an email solution, a solution for presenting financial information or documentation, or even a manufacturing process solution. At home you could be using your computer, phone or iPad for online shopping or banking. But if your organisation is resistant to technology – it could be wasting time, money and lagging behind more agile competitors.

Manual processes that, when automated, can improve productivity, ensure compliance and reduce labour costs could be something that your technophobic organisation may be avoiding, fearing it will be too complex and costly to implement; yet it could have the single most positive impact on your organisation’s bottom line and bring real competitive advantage. After all, when the right people are in the right place at the right time and productivity is being tracked and measured, the visibility and control it gives can only lead to better business decisions and improve profitability allowing you to free up capital to support other areas of your business strategy.

If you don’t wish to invest capital in a solution that will help you manage your people more effectively, you should consider a SaaS solution. Software as a Service enables organisations to invest in technology on a per employee per month basis – you use only what you need, you will achieve significant business benefits without upfront capital outlay and without waiting on your over-stretched IT resource to set up any required infrastructure as it is managed and hosted by the supplier. It will give you a technological advantage and agility that will allow you to compete with larger organisations by streamlining your workforce management operations. If, like many, you are concerned that your organisation is suffering from a little technophobia take a look at this useful guide: ‘Unlocking Your Workforce Potential’.


A lighter look at mobile workforce management

Here is a little something to get over the Wednesday hump –  did you know you can manage your workforce from anywhere? Learn more about three breakthrough technologies: Instant Engagement, Guided Decisions, and Mobile Management — and how they will change the way businesses manage their workforce. Here’s an informative white paper you may find useful download white paper.

Time Well Spent
Time Well Spent


Flexible Scheduling = Employee Engagement plus Competitive Advantage

Happy EmployeesIn my last blog I mentioned that flexible scheduling of your staff improves employee engagement.  Recently I read a blog post from The Source at the Wall Street Journal which discusses the drivers for personal productivity based on the results of an annual international survey carried out by iOpener Institute for People and Performance. The findings consistently demonstrate that productivity is closely linked to employee engagement and reveals that happy employees are:

  • Twice as productive
  • Stay 5 times longer in their jobs
  • Are 6 times more energised
  • Take 10 times less sick leave

One of the most interesting statistics was (and it also shows how key it is for employers to engage their employees and keep them ‘happy’) that; when asked how “on task” or engaged with their work an employee was – values ranged from 78% for those who are most on task, to 41% for the least.

78% is equates to four working days a week while 41% is just two working days a week. This represents a huge productivity cost to an organisation. Mathematically that means that an organisation is losing about 100 days of work a year for every “unhappy” or “disengaged” employee. This should keep executives and CEOs awake at night.

So where is the link between flexible scheduling and employee engagement? It is one of the simplest ways in which an organisation can offer employees the opportunity to maintain a work-life balance and remain productive. And the more complex scheduling requirements are, the more crucial it is to have an automated solution to support managers and employees. An automated scheduling solution ensures staffing is aligned with business demand, allows for employee self-service such as shift-swapping, flexible working such as annualised hours and even employee preferences.  More importantly it demonstrates to staff that the organisation cares about making the business a success.

We’ve all been in a big retail store that is devoid of customers but has many members of staff standing around waiting for something to do. We have all seen the complete opposite perhaps in a bank or Post Office at lunch time where only two desks are open and the queue is out the door. Nothing is more soul-destroying for employees than not enough work to do, or too much work to do. And it’s not just retailers; I have seen this happen across the business world. Isn’t it about time to introduce flexible schedules, aligned with business demand that accommodate employees work life balance?

Employees who feel valued, see a sensible business approach and have more control of their activity at work will be happier, more productive and bring significant competitive advantage. A win-win situation for employee and employer.