Is Technophobia Preventing Your Business From Reaching Its Full Potential?

technophobiaDefinition of Technophobia from Wikipedia: ‘Technophobia is the fear or dislike of advanced technology or complex devices, especially computers. Although there are numerous interpretations of technophobia, they seem to become more complex as technology continues to evolve. The term is generally used in the sense of an irrational fear, but others contend fears are justified.’

Now, some of you will be sitting and nodding in agreement – ‘Yes, technology is a mystery to me and I don’t need it anyway! Whilst others are probably thinking ‘What on earth is the problem? Technology is fantastic! Where would we be without it? Bring it on!’  But, generally, people tend to sit somewhere between these two extremes… ‘I will use it at work because I have to or, I love it, can’t get enough of it, what is the next gadget I can get’

At work technology is commonplace – it could be an email solution, a solution for presenting financial information or documentation, or even a manufacturing process solution. At home you could be using your computer, phone or iPad for online shopping or banking. But if your organisation is resistant to technology – it could be wasting time, money and lagging behind more agile competitors.

Manual processes that, when automated, can improve productivity, ensure compliance and reduce labour costs could be something that your technophobic organisation may be avoiding, fearing it will be too complex and costly to implement; yet it could have the single most positive impact on your organisation’s bottom line and bring real competitive advantage. After all, when the right people are in the right place at the right time and productivity is being tracked and measured, the visibility and control it gives can only lead to better business decisions and improve profitability allowing you to free up capital to support other areas of your business strategy.

If you don’t wish to invest capital in a solution that will help you manage your people more effectively, you should consider a SaaS solution. Software as a Service enables organisations to invest in technology on a per employee per month basis – you use only what you need, you will achieve significant business benefits without upfront capital outlay and without waiting on your over-stretched IT resource to set up any required infrastructure as it is managed and hosted by the supplier. It will give you a technological advantage and agility that will allow you to compete with larger organisations by streamlining your workforce management operations. If, like many, you are concerned that your organisation is suffering from a little technophobia take a look at this useful guide: ‘Unlocking Your Workforce Potential’.


The Perfect Millennial Storm

perfect storm

According to Wikipedia ‘perfect storm’ is an expression that describes an event where a rare combination of circumstances will aggravate a situation drastically. The term is also used to describe an actual phenomenon that happens to occur in such a confluence, resulting in an event of unusual magnitude. Being an passionate sailor – I am watching the weather like a hawk this weekend and taking a trip to coast to keep a protective eye on my pride and joy as what is threatening to turn into the true definition of a ‘perfect storm’ is brewing in the Atlantic and looks like it will be landing on the south coast tomorrow bringing storm force winds, rain and flooding that may even rival the catastrophic storm of 1987.


Now, maybe not so physically catastrophic but with just as far reaching and dramatic consequences to businesses everywhere, is the ‘perfect millennial storm’ which is currently brewing and will land in 2020. This will be when over 50% of the workforce will be made up of ‘Millennials’ demanding all the technologies at work that will enable them to communicate in real-time, at any time and with anyone they need to, wherever they may be working. It seems Millennials want a more sociable, friendly working environment that will allow them flexibility to balance life and work and not necessarily tie them to an office.


Technology is advancing and some providers of workforce management solutions are already getting ahead of this ‘perfect storm’. Integrating popular enterprise social networking and collaboration capabilities with a workforce management solution already offers innovative and intuitive options I am sure Millennials will approve of. While mobile and cloud options allows managers and staff to access their Kronos solution ‘on the move’ and gives them the freedom they expect –  to allow them a more flexible working environment whenever possible.


Millennials won’t just be expecting to work in a flexible and communicative environment – they will also be consumers expecting retailers and service companies to allow them the freedom to choose, buy and share their feedback through a variety of channels and have the technology to enable this. Yet another reason that workforce management  in even smaller organisations will need to be flexible enough to keep pace with the impatient demands put on the business of socially driven consumer market full of of ‘I want it and I want it now!’ Millennials.


Guest Blog – ‘50 Shades of Cloud’

My colleague Leo Daley has been blogging since 2005. He is our Chief Services Blogger here at Kronos – he’s managed service partners, walk-in service centres and major service accounts, serviced contracts and business development – and he has a ‘thing’ about the Cloud – he recently published a topical blog that made me and some of my work colleagues smile. Check out his blog The Working Smarter Café – it’s a place to hang out and share services experiences and ideas on how to improve them. Take a look at his ideas on ’50 Shades of Cloud’

OK, thanks to “Terri” for this line… While this post may not be as um, stimulating as the best selling “Grey”, I can only hope it’s not ripped apart the way some have panned the novel. On, I read a hilarious review by “DS from LA.” One complaint is, “…the repetition…and the repetition…and the repetition.”

“I have discovered that Ana says “Jeez” 81 times and “oh my” 72 times. She “blushes” or “flushes” 125 times, including 13 that are “scarlet,” 6 that are “crimson,” and one that is “stars and stripes red.” (I can’t even imagine.) Ana “peeks up” at Christian 13 times, and there are 9 references to Christian’s “hooded eyes,” 7 to his “long index finger,” and 25 to how “hot” he is (including four recurrences of the epic declarative sentence “He’s so freaking hot.”). Christian’s “mouth presses into a hard line” 10 times. Characters “murmur” 199 times, “mutter” 49 times, and “whisper” 195 times (doesn’t anyone just talk?), “clamber” on/in/out of things 21 times, and “smirk” 34 times. Christian and Ana also “gasp” 46 times and experience 18 “breath hitches,” suggesting a need for prompt intervention by paramedics. Finally, in a remarkable bit of symmetry, our hero and heroine exchange 124 “grins” and 124 “frowns”… which, by the way, seems an awful lot of frowning for a woman who experiences “intense,” “body-shattering”,”delicious,” “violent,” “all-consuming,” “turbulent,” “agonizing” and “exhausting” orgasms on just about every page.”

That paragraph of numerology made me think of this blog. No, not the “body-shattering” part (I wish), but the repetition…and the repetition…and the repetition. This morning I did a little text analytics and found the following “most annoyingly overused phrases.” I’ve used “cloud” 271 times, including 14 that were “delicious,” but none that were “agonizing.” SaaS” has been used 65 times, preceded by “freaking hot” on 27 of those occasions. “Cloud Services” comes in at a nice round 100, including “intense” and “delicious,” but never “turbulent,” “agonizing” or “exhausting.”

Finally… and I’m biting my lip over this one. The term “HR” appears 486 times. Must be my inner goddess or a Freudian thing…