The Next Generation of workers has arrived. And they are expecting to be connected anywhere, anytime to all the information they need, at work and at home. They are more than happy to access business information via their own personal devices and rather than being tied to desktops and laptops – their mobile devices are the primary technology used for the majority of their communications and information to support productivity at work.
Managers and employees increasingly expect to have the freedom to manage and work ‘on the go’; utilising their time efficiently and maximising productivity. And with more employees demanding a flexible and balanced work life, one way for employers to enable this is by embracing the mobile technology that is now available. Flexible working practices can mean less overheads and improved employee engagement for many organisations. Mobile technology will also support a more agile workforce – one where managers and employees on the frontline are able to respond in real time to the changing needs of their business and customers – allowing them to approve requests for more hours, respond to absence and share information quickly and easily wherever they may be.
With mobile technology becoming more widely available, affordable, reliable and secure, workplace culture is experiencing a tsunami of change. And as long as organisations have the right technology and IT infrastructure in place there is little to hold back the tide. Those organisations that don’t move with the times will be left behind and have to deal with disengaged employees, gaping skills gaps and will lag behind competitors who embrace the new age.